Privacy Policy

We collect information you provide directly, including:

• Contact details (name, email address, phone number).
• Shipping and billing addresses.
• Order history and payment metadata (payment card data is handled by our PCI-compliant payment processor; we do not store card numbers).
• Messages you send us through forms, chat or email.
• Account information: a registered account is required to view products and place orders. We store your name, email address, whether your email address is verified, sign-in and authentication records (passwords are handled by our authentication provider and are never visible to us), your research-use certification status and the date and time it was given, and your account status (pending, approved, rejected or suspended), including a history of status changes made by our administrators.
• Order requests: the items, quantities, prices and any discount code applied, the purchaser name, organization and email you provide, and the research-use acknowledgment and its timestamp for that order, linked to your account.

We also collect limited technical information automatically, such as IP address, device type, browser type, referring URL and pages viewed, to operate and secure the site.

• To fulfill, ship and support your orders.
• To send transactional messages (order confirmations, shipping updates, service notices).
• To send marketing communications only where you have opted in — you can unsubscribe at any time.
• To detect and prevent fraud, misuse and security incidents.
• To improve our products, site and customer support.
• To comply with legal obligations.

We use strictly necessary browser storage to remember your cart, wishlist, product comparisons, recently viewed reagents, research account details and your cookie choice. This storage is required for the site to work and is not used for advertising.

Analytics, advertising/marketing and affiliate referral tracking are switched off by default and load only if you allow the matching category in our consent banner. No analytics, advertising or affiliate tracking provider is active on this site today.

Full details and a way to change your choices at any time are in our Cookie Notice.

We share information with vetted service providers who help us operate the site and fulfill orders, such as hosting, shipping carriers and email delivery. These providers may only use your information to perform services for us. Analytics and advertising providers are not in use at this time; if that changes, they will load only with your consent.

Depending on your location, you may have rights to access, correct, delete or restrict the use of your personal information, and to object to certain processing. To exercise these rights, contact us at ogpeptidescompany@gmail.com. We may need to verify your identity before responding.

We keep personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.

We use commercially reasonable administrative, technical and organizational safeguards to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

The site is intended for adult researchers and is not directed to children under 18. We do not knowingly collect information from children.

We may update this policy from time to time. The "last updated" date at the top of the page reflects the most recent revision.

Privacy questions: ogpeptidescompany@gmail.com.